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DEPARTURE SOLUTIONS (Canada & U.S.):

 

RELONAT offers a full range of services that are built for success and ensure that your relocating employees and their families can dispose of their departure residences and focus on other priorities. We offer a full range of services from vacancy or rental management for employees on temporary assignments to home sale and lease cancellation programs for employees on permanent relocations.

 

Pre-counseling

Home Sale Guaranteed Price (moves within Canada only)

Home Sale Guaranteed Price, Amended Value or Buyer Value Option (U.S., Canada U.S. or U.S. - Canada moves)

Appraisal Review Only

Marketing Assistance Program

Closing Services

Vacancy or Rental Management

Lease Cancellation

Expense Management

Lump Sum Management (Canada only)

Move Management

 

Pre-counseling

 

The RELONAT counselor provides an explanation of the relocation package to the relocating employee so that they are able to make a well- informed decision with regards to the job offer.

 

 

Home Sale Guaranteed Price (moves within Canada only)

 

An offer is presented to the relocating employee based on the appraised value of the property. This plan assures employee guidance throughout the process, provides advances based on the home's equity, and allows for flexibility of closing dates.

 

The value-added service of Mortgage Penalty Reduction Assistance is also offered to the relocating employee.

 

 

Home Sale   Guaranteed Price, Amended Value, Buyer Value Option (moves within the U.S., Canada U.S. or U.S. - Canada)

 

The two following home sale plans are established for moves that fall under the jurisdiction of the Internal Revenue Service (IRS) and result in a more tax favorable program:

 

Guaranteed Price: An offer is presented to the relocating employee based on the appraised value of the property. This systematic plan assures the employee guidance throughout the process, provides advances based on the home's equity, and allows for flexibility of closing dates.

 

Amended Value: Similar to the Guaranteed Price service mentioned above.  However, the guaranteed price is amended if the third-party sale price on the property is greater than the appraised value.

 

 

 

Buyer Value Option: Similar to the Guaranteed Price service mentioned above.  However, no appraisals are conducted on the property and the guaranteed price is equivalent to the sale price once the property is sold unconditionally to a third party.

 

 

 

 

The three following options allow for a lesser degree of financial involvement by the client than the home sale plan:

 

 

Appraisal Review Only

 

This service assists the employee in determining the value of their property.

 

 

Marketing Assistance Plan

 

This plan is designed to aid your relocating employees market and sell their properties in the shortest time delay for the best possible value. 

 

 

Closing Services

 

RELONAT will help the relocating employee select a lawyer/notary, understand the closing process and forward the departure costs covered by the client's policy directly to the legal representative in order to facilitate the process.

 

 

Vacancy or Rental Management 

 

This service is provided to employees who prefer not to sell their property while on assignment. Employees have either the choice of renting their property or keeping their property vacant and the client can choose from a menu of options the expenses that will be covered.

 

In the case of vacant property management, RELONAT will manage the property and keep it  secure until the employee returns. Assistance for employees who elect to rent  their properties includes but is not limited to evaluation and selection of suitable tenants, rent collection, regular inspections and necessary repairs. 

 

 

Lease Cancellation 

 

This service assists relocating employees who are renting cancel their leases prior to the contract expiry date. RELONAT will review the lease and provincial/state obligations, counsel the employee accordingly and reimburse any costs incurred as a lease cancellation penalty in accordance with the client's policy.

 

 

Expense Management 

 

The RELONAT counselor provides a thorough and clear explanation with regards to policy benefits and employee eligibility to these benefits. All submitted expenses and supporting documentation is verified and reimbursed to the relocating employee in a timely fashion. Expenses can be reimbursed in accordance with policy eligibility at actual cost or up to a pre-determined maximum or lump sum amount.

 

 

Lump Sum Management (Canada only)

 

A lump sum amount is determined and the employee is then provided with guidance and flexibility in making tax-efficient choices in order to maximize their relocation dollars. 

 

For lump sum  files where the employee is not moving within Canada, please refer to the Expense Management service above.

 

 

Move Management 

 

 

This service provides assistance with all facets of the shipment of household goods and storage from selecting a mover to claim settlement to supplier management. We handle the administrative details to ensure that the client's moving policy is respected and RELONAT'S volume of moves allows for quality service at competitive prices.